Admin SMS Tools

Sending batch text messages

Admin SMS Tool allows administrators to send batch text messages to their customers. An administrator can filter their customers by their balance or last usage date of their accounts.

Masked Number Management

Portas masked number table activity

This interface allows administrators to upload, list, and delete destinations to Porta's masked numbers table.

Extensions Summary

Extension summary will list all available extension and their registration status

The module will also highlight extensions that are on a call, similar to BLF. This module is commonly used as a part of secretarial console or wallboard.

SMS

SMS Module allows customers to send text messages to one or multiple destinations.

A simple customer API is available to integrate their 3rd party solution with your service.

Cloud Softphone Download

Voip App

Cloud Softphone download module allows the administrator to create a link once clicked from an android phone, the google play store is opened and when clicked from an iPhone, the Itunes store is opened. 

Reseller Subscription Management

This Active SoftSwitch module contains mapping of subscriptions

Some subscription services that are sold by the reseller could be purchased from the operator. Porta out of the box does not charge reseller a subscription fee if the reseller sells one of these services. This Active SoftSwitch module contains mapping of subscriptions that should be applied to reseller when reseller assigned a subscription to his sub customer.

Reseller Reports

View reports unavailable in Portabillling

Resellers are able to view and download reports that are not available in PortaBilling directly such as:

1. Profit Revenue Report
2. Call Charges of sub customers in the last billing period

Voice Recording

Voice Recording

Using Voice Recording module, customers can enable disable voice recording per SIP Account for different type 

Shopping Cart

Shows total amount of items in the cart

Shopping Cart widget shows total amount as well as the number of items the customer has added to their cart. The Customer is able to click on BUY to be sent to the Checkout module or DELETE to empty their shopping cart.

Verify Card

Card Verification

Verify card is a security feature that works with Porta Payment Gateway integration. If a new card is used, a random (min and max values are defined by administrator) value is taken from customers credit card at checkout stage. The order then is put on hold. The customer is required to enter this random value correctly by checking their bank. This can be done anytime after the order is complete. A widget will be displayed in control panel pages until this value is entered successfully. When the card is validated, the remaining value of the order is taken from the card to finalise the transaction. 

Web Callback

Web Callback enables several features on the website

1. When Web Callback is enabled, widgets like Phonebook, Extension Management gain access to "click to call" feature. When a destination number is clicked in these widgets, the module will call the specified account or number first, and then will call the destination. A customer with higher privileges can trigger from any of the SIP accounts while an extension owner can only trigger a Callback from their own account.

2. Web Callback widget also provides the site owner with the ability to give "Call Me now" feature to their customer's own websites. A customer can generate the code they need to insert to their own website which allows their customers or prospects to trigger a "call me now" request.

3. Web Callback also comes with an API that can be used in 3rd party applications such as Cloud Softphone.

Volume Discount Summary

Data Usage visibility

Customers can view their usage of free minutes in a detailed table using this widget.

MailChimp

Integrates Mailchimp to Active SoftSwitch

This widget integrates MailChimp to Active SoftSwitch which enables customers to signup to news letters.

Number Portability Management

Upload to Portas number Portability table

This interface allows administrators to upload, list, and delete destinations to Porta's number portability table.

Invoices

Track invoices

Invoice module displays all invoices sent to customer as well as the status of these invoices.

Virtual Numbers Management

Managing your Virtual Numbers

Customers can list and manage the forwarding of their existing DID numbers in this module.

Call Forward

Call forwarding module allows customers to setup follow me scenarios for their accounts

Destination fields are prepopulated with nicely organised groups such as other SIP Accounts of the customer, Fax accounts, IVR Accounts, Hunt Groups etc. to make forwarding a simple process. Each destination in the follow me list can be dragged and dropped to the required order. Destinations can ring on specific order or simultaneously. Customer can also define Active period for each destination.

MailChimp

Newsletter Signup

This widget integrates MailChimp to Active SoftSwitch which enables customers to signup to news letters.

Language/Culture Switcher

Option to use multiple languages

With this module, you can run multiple languages on your site and give the option to switch between the languages to your customers. This module also allows you to run 2 separate languages on 2 individual domains such as www.yourdomain.com and www.yourdomain.de

Active Campaign

Widget enabling customers to signup to newsletters

This widget integrates Active Campaign to Active SoftSwitch which enables customers to signup to news letters.

Zendesk Integration

Ability to view tickets

With Zendesk Integration module, customers can view their opened and pending tickets in their control panel. Clicking on the ticket will log them in to Zendesk automatically.

A simple support link can be provided to log customers in to Zendesk automatically without displaying ticket summary.

Balance Transfer

Transferring balances from one account to another

A customer can send an amount of their balance from their account to their friend or family on the same platform. The admin configuration of this module allows setting what type of transfers are allowed: Customer to Account, Account to Account, Account to Customer or all to all.

Set CLI

Customer can select one of his existing DIDs or his mobile number as his CLI.

Customer can select one of his existing DIDs or his mobile number as his CLI. As an admin, you can force the customer to verify his mobile number with an SMS verification code before allowing the customer to use his mobile number as his CLI for his SIP Account.

Virtual Numbers Purchasing

Customers can buy DIDs through this module. An Admin can sell DIDs from the Porta inventory or through one of their DID Supplier.

If a DID is not in stock but a price is present, the system will automatically purchase the DID from a 3rd party vendor. When customer cancels the DID, this number will be terminated from the vendor to avoid further cost to the business.

Gold and silver algorithms can be defined to charge premium setup fee for these numbers.

Volume Discount Purchasing

Customers can purchase volume discount plans using this module.

The relevant volume discount plan can be applied to individual accounts or to the customer (admin setting). A subscription will be added to automate monthly charges.

CLI Authentication

Call Line Identification

This module allows the customer to add their phone numbers to their Calling Card Pin to allow the system to authenticate them pinless. This module will create two aliases in PortaBilling for each number - with and without country code