Last week we promised to bring you more on our new Active SoftSwitch Residential Service features, so today we highlight the new customer Registration process and our brand new Cloud Mobile service integration. 

Registration

We have had very good feedback following the launch of our updated Registration process for all services. The newly bootstrapped registration 2.0 will work on any internet enabled device and allows you to capture the end users info as …

This week we launched our new marketing campaign focused on our new residential services, starting with our new Number Forwarding service. Next week we will be featuring the new Registration process, effortless handset Auto Provisioning and brand new Cloud Mobile service. During April we will turn to our newly launched 2.0 Business Centrex Services.

Number Forwarding

Active SoftSwitch comes with many Add-on Apps and Services and for Number Forwarding we combine 6 of them ( …

New this week is our updated Add-on Service option called Website Set-Up. This article will explain the options available to you when you are setting up the customer facing elements of your Active SoftSwitch service. It explains the how you can use the two free options, and when you might choose to use one of the two pay alternatives. It is a useful article for anyone deciding whether they need our straightforward Set-up service or the upcoming “Recipes” service, or our Integration …

Test Drive the new Dashboard

Today we highlight our newly released Dashboard which could transform your Business. It brings all the key indicators for your telco service into one place, giving you total control and helping you to provide a great service to your customers.

All your key info, live and in one place

The Active SoftSwitch Dashboard is interactive and customisable. On sign-in, you arrive at this single service hub displaying a number of “Info Panels” some Quick …

Today we highlight the newly released STEM-Pro 2.0 which provides extra alerts and reports to the service that has been protecting ICC Networks Customers from VoIP fraud since 2011.

By constantly monitoring live traffic patterns, fluctuating Vendor balances and concurrent call volumes, STEM-Pro alerts the Service Provider if usage patterns become unusual. STEM-Pro works with any Vendor and ITSP’s can tailor the granularity, sensitivity and frequency of the Alerts.

Protecting you from …

Our new CMS environment brings a wealth of additional flexability and sophistication to the interaction between your customers and your service. Here are the key freatures now available. 

Easy to Use

Without spending money on web development you can prepare and launch your website, almost as easily as you can manage a word or excel document. Users of our "Lite" Plan will be up and running easily within 24 hours.

Migration

Partners moving in from other platforms or migrating from …