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Latest News


This Active SoftSwitch blog contains all the latest news from the ICC Product Development Team, including information about the the release of new Features, Widgets, Apps and Solutions. If you have any feedback for us, please use the Comments Form at the foot of the article, we would be delighted to hear from you.


  • STEM-Pro 2.0 Migration almost complete

    By David • March 21, 2014 • STEM-Pro

    We are entering the last few weeks of the STEM-Pro Migration programme, which is migration all of our partners to v2.0 by the 30th March 2014. Now only a handful of customers remain on the old 1.0 service. Newly released Version 2.0 of STEM-Pro offers a much better way of protecting you from fraud due to the features highlights a few weeks ago. Originally designed to protect ICC STEM-Pro 2.0 fully protects you from serious fraud by constantly monitoring live traffic patterns, fluctuating Vendor …

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  • Cloud Mobile Meets Active SoftSwitch

    By David • March 7, 2014 • Registration, Cloud Mobile

    Last week we promised to bring you more on our new Active SoftSwitch Residential Service features, so today we highlight the new customer Registration process and our brand new Cloud Mobile service integration. 

    Registration

    We have had very good feedback following the launch of our updated Registration process for all services. The newly bootstrapped registration 2.0 will work on any internet enabled device and allows you to capture the end users info as …

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  • Great New Residential Services To Drive Your Business

    By iccnetworks • February 28, 2014 • Number Forwarding

    This week we launched our new marketing campaign focused on our new residential services, starting with our new Number Forwarding service. Next week we will be featuring the new Registration process, effortless handset Auto Provisioning and brand new Cloud Mobile service. During April we will turn to our newly launched 2.0 Business Centrex Services.

    Number Forwarding

    Active SoftSwitch comes with many Add-on Apps and Services and for Number Forwarding we combine 6 of them ( …

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  • Four Ways to Set-up Your Website

    By iccnetworks • February 21, 2014 • Website Options

    New this week is our updated Add-on Service option called Website Set-Up. This article will explain the options available to you when you are setting up the customer facing elements of your Active SoftSwitch service. It explains the how you can use the two free options, and when you might choose to use one of the two pay alternatives. It is a useful article for anyone deciding whether they need our straightforward Set-up service or the upcoming “Recipes” service, or our Integration …

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  • Today's Highlighted Feature: All New Dashboard

    By iccnetworks • February 13, 2014 • Dashboard

    Test Drive the new Dashboard

    Today we highlight our newly released Dashboard which could transform your Business. It brings all the key indicators for your telco service into one place, giving you total control and helping you to provide a great service to your customers.

    All your key info, live and in one place

    The Active SoftSwitch Dashboard is interactive and customisable. On sign-in, you arrive at this single service hub displaying a number of “Info Panels” some Quick …

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  • Todays Highlighted Feature: STEM-Pro Security 2.0

    By David • February 6, 2014 • STEM-Pro

    Today we highlight the newly released STEM-Pro 2.0 which provides extra alerts and reports to the service that has been protecting ICC Networks Customers from VoIP fraud since 2011.

    By constantly monitoring live traffic patterns, fluctuating Vendor balances and concurrent call volumes, STEM-Pro alerts the Service Provider if usage patterns become unusual. STEM-Pro works with any Vendor and ITSP’s can tailor the granularity, sensitivity and frequency of the Alerts.

    Protecting you from …

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  • Todays Highlighted Feature: Stunning Content Management

    By iccnetworks • January 31, 2014 • Content Management

    Our new CMS environment brings a wealth of additional flexability and sophistication to the interaction between your customers and your service. Here are the key freatures now available. 

    Easy to Use

    Without spending money on web development you can prepare and launch your website, almost as easily as you can manage a word or excel document. Users of our "Lite" Plan will be up and running easily within 24 hours.

    Migration

    Partners moving in from other platforms or migrating from …

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  • Active SoftSwitch - New Release Features for Jan 2014

    By iccnetworks • January 23, 2014 • Content Management, Active SoftSwitch, STEM-Pro, Dashboard

    ICC Networks provides outstanding telco software as a service for Internet Telephone Service Providers across the globe. Today it fully launches Active SoftSwitch 2 with stunning Content Management, STEM-Pro Security and a brand new Dashboard.

    Highlighted features include;   

    Stunning Content Management

    No need to spend money on you own web development, you can prepare and launch your fully branded and Porta integrated website, almost as easily as you can manage a word or excel …

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  • Plans and Pricing 
    • Professional
    • Enterprise
    • Enterprise Plus
    • Ultimate
    • Compare Plans
  • Highlighted Features 
    • Active Content Management
    • Dashboard
    • Telco Grade SoftSwitch
    • Technical Support
    • Training Options
  • Add-on Apps 
    • Registration App
    • Local Number App
    • SMS Customer App
    • Cloud Softphone
  • Add-on Services 
    • STEM-Pro
    • Intelligent Hands
    • 999 Emergency Calls
    • Website Set-Up
  • Solutions 
    • Termination and Origination
    • Business IP Centrex
    • Business SIP Trunking
    • Callshop
    • Calling Card
    • Callback
    • Residential Services
    • Number Forwarding