Another feature of Business Centrex, I use often is the “Extensions Summary” module. It’s a basic module but has immense benefits for me. I love the way it shows up on the right hand side of the Dashboard (It can be placed anywhere you want, but I much rather prefer it on the right hand side).  At a glance, I can see everyone’s extension number. I can also see if the extension is available or not, when it is unavailable it is highlighted in red. This is so handy …

Have you seen the latest feature request on the Financial Accounting software that will easily integrate with PortaBilling? Anyone interested in this discussion, should click here to learn more. 

I absolutely love the Voice recording feature in Business Centrex module. Working in the'sales departement' I find it to be very useful for me. This is because it gives me the opportunity to listen back to conversations I have had with prospects and customers and learn from them. I am able to see first-hand, how I can improve on future conversations and how I can be even more helpful to the clients. It is also very easy to navigate. I log in to the business centrex app and then click on " …

ICC Networks suggests that that when you are looking for an Internet Telephone Service Provider, you should look for one  that offers LOTS of free training. No point in spending months underestimating the power and capability of your new service.To  find out more download our free report on the A to Z of Successfully Selling Hosted UC/ Telco in the Modern Market.

When choosing a hosted UC/Telco Service Provider, choose one that allows you to devote more of your time to your customers, by providing a focus on Network Management Issues as well as Software Support.If you are already mature in this market, consider looking at some of the last mile adoption services where you are able to take over the billing circuits. With a little extra effort and expertise you can improve our revenue, your service resilience and your reputation..To  find out more& …

Today, ICC Networks has introduced its new Service Delivery process which is designed increase the speed-to-market for our partners. It combines all of the former Training and Service Set-up elements into a single delivery process, in which everything is geared to the rapid handover of your live service. This delivery process will reduce the importance of some of the generic training elements previously taught, in favour of deeper training on the key elements your own specific service. It …

In Active SoftSwitch PortaBilling, we have a feature that enable the user to flag some destinations in their customer tariff as hidden. With the new Active SoftSwitch Rates API or Active SoftSwitch widgets that utilises this API, you can hide these destinations from your customer interfaces. For instance, if your rate for UK Mobile 447 is £0.20, and more detailed destinations such as 4478, 44783, 4479 are also £0.20, you may choose not to show these more detailed destinations to …

Do you find yourself suffering the traditional reseller frustration of constantly promoting another companies brand and making them money? Its time to start building your own brand by choosing a fully white branded ITSP. To  find out more download our free report on the A to Z of Successfully Selling Hosted UC/ Telco in the Modern Market.