We are entering the last few weeks of the STEM-Pro Migration programme, which is migration all of our partners to v2.0 by the 30th March 2014. Now only a handful of customers remain on the old 1.0 service. Newly released Version 2.0 of STEM-Pro offers a much better way of protecting you from fraud due to the features highlights a few weeks ago. Originally designed to protect ICC STEM-Pro 2.0 fully protects you from serious fraud by constantly monitoring live traffic patterns, fluctuating Vendor balances and concurrent call volumes, STEM-Pro alerts the Service Provider if usage patterns become unusual.
STEM-Pro concentrates on your connection with your Service Providers or Vendors to ensure you cannot run up a large debt without being alerted to it. Typically this reduces fraud attempts down to small hundreds of pounds rather than the tens of thousands previously seen. These reports and alerts are provided 24/365 by email. STEM-Pro works in conjunction with all Vendors and through your dashboard you can adjust the granularity, sensitivity and frequency of the Alerts.
If you have yet to be migrated to 2.0 call your account manager to arrange a live transfer where he will walk you through the settings so you can come back and adjust them to suit your changing needs over time. Read more at STEM-Pro Security