Today's update improves the Login experience for your Customers. During the Registration process, at the Account Creation step, we now add the Customer's email to the Voicemail Forward settings by default. This means, one less task for a new customer when they log in to their control panel for the first time.

One of our partners suggested that having the option to remove the Username and password fields from the Registration wizard will make their customers registration process much more efficient and effective. This also prevents customers from trying to login to the platform before all elements of their account is configured.

ICC Network took this suggestion on board and made it possible! Now the Username and Login fields are optional and the registration wizard can send the customer their …

Another benefit of the current Active SoftSwitch software Release (2.1) is that it alows Customers to use of their email address as their Customer ID in Porta, when using Active SoftSwitch registration. This is a feature was added after we received several requests for it from Partners using our feature request tool which is available for all Partners through their Web Portal.

Another measure to tighten the noose on VoIP Fraud has been implemented this week with the introduction of a new element of the SMS Verification section of the Registration Process.  Now the person registering has to use a UNIQUE mobile number. This means that a fraudulent registration cannot be achieved by using the same mobile number to verify more than one account?

As part of this week’s updates we have upgraded our Registration Widget to Bootstrap 3 so it now looks great and operates really well on all mobile devices. The Registration Widget is part of the Basic App Set and is therefore free for all Active SoftSwitch partners and features in Residential Services, Business Services and other solutions. Bootstrap has now been rewritten with a “mobile first” philosophy and that’s great for our partners when signing up multiple …

With two new Active SoftSwitch features we have just swept away an old problem and added some new great new functionality. Now your customers can use their dashboard access to set up more friendly names (Nicknames) for their SIP Accounts and also buy additional accounts from you, through their shopping cart.

The old problem was that SIP Account names used to be an unfriendly string of numbers and once you had more than one Account, it was easy to forget which was which. We listened to your …